58bet's Privacy Policy

We collect various types of information when you register and use the 58bet platform. The details of that information are listed below:

1.1 Information You Provide Directly

This includes information you provide yourself when creating or using an account:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Payment details (bKash, Nagad, or Rocket number)
• Documents required for identity verification (if applicable)

1.2 Automatically Collected Information

When you browse or use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Page visit time and duration
• Gaming activity and transaction history
• Cookies and session data (see Section 5 for details)

1.3 Information Received from Third Parties

We may sometimes collect additional information through third-party service providers for the purpose of verifying your identity or preventing fraud. This collection is always carried out in compliance with applicable law.

We use the information we collect only for specific and lawful purposes. The main reasons your information is used at 58bet are:

• Creating, managing, and securing your account
• Processing deposit and withdrawal transactions
• Improving service quality and providing a personalized experience
• Preventing fraud, money laundering, and other illegal activities
• Customer support and complaint resolution
• Sending relevant promotional information and offers (with your consent)
• Enforcing responsible gaming policies
• Complying with applicable laws and regulations

We never sell your information to third parties or share it with advertisers.

58bet treats your personal information with the utmost care. We may share your information in limited circumstances:

3.1 Service Provider Partners

We work with trusted third-party technology and payment partners to operate our services. These partners are given access only to the information necessary to carry out their specific tasks. They may not use your information for any other purpose.

3.2 Legal Obligations

We may be required to provide information to relevant authorities when required by law or by court order. This includes:

• Legitimate requests from government or regulatory bodies
• Assisting in the investigation of fraud or illegal activity
• Protecting our legal rights or those of others

3.3 Business Transfers

If a business restructuring or acquisition occurs, your information may be transferred. In that case, we will notify you in advance and ensure protections equivalent to those in this Policy.

58bet takes the highest technological and organizational measures to ensure the security of your information. Our security practices include:

• SSL Encryption: All your data transmissions are secured with industry-standard SSL/TLS encryption.
• Access Controls: Only authorized personnel may access your personal information, and they are bound by confidentiality obligations.
• Regular Security Audits: Our systems undergo regular security reviews and vulnerability assessments.
• Data Encryption: Sensitive information that is stored is kept in encrypted format.
• Payment Security: All transactions through bKash, Nagad, and Rocket are processed through their own security systems.

However, no digital system is completely free of risk. You are advised to keep your account password confidential and to notify us immediately if you notice any unusual activity.

The 58bet website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.

5.1 Types of Cookies

• Essential Cookies: These cookies are necessary to maintain your login session and security. Without them, the site cannot function properly.
• Functional Cookies: These cookies are used to remember your preferences and settings.
• Analytics Cookies: These collect anonymous statistics to help us understand how the site is used.

5.2 Cookie Controls

You can control cookies by changing your browser settings. However, disabling cookies may mean that some features of the site do not work properly.

You have several important rights regarding your personal information. 58bet fully respects these rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: If any of your information is inaccurate, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your personal information be deleted.
• Right to Restrict Processing: In specific cases, you can ask that the processing of your information be restricted.
• Right to Opt Out of Marketing: You can stop receiving promotional emails or messages at any time.
• Right to Data Portability: You can request your information in a structured, machine-readable format.

To exercise these rights, contact us through the method described on our FAQ page or directly through the support team. We will respond to your request within a reasonable time.

The 58bet platform uses services from various third-party technology providers for game operations, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi. These providers may have their own privacy policies.

If our site contains links to third-party websites, we are not responsible for the privacy practices of those sites. We recommend reading the privacy policy of any external site before visiting it.

For payment services, the privacy policies of bKash, Nagad, and Rocket apply. We recommend reading their terms before using these services.

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected or as required to meet legal obligations.

• Active Accounts: Information is retained for the entire duration that the account remains active.
• Closed Accounts: Even after an account is closed, information may be retained for a specified period due to legal obligations.
• Transaction Records: Financial transaction data may be retained for an extended period in accordance with legal requirements.
• Marketing Data: Marketing-related information will be deleted as soon as possible once you withdraw your consent.

Once the specified retention period has ended, your information is securely deleted or anonymized.

58bet is a platform for people aged 21 and above only. We do not knowingly collect any information from minors.

Age verification is in place at the time of account creation. If we become aware that a user is a minor, the relevant account will be closed and any collected information will be deleted.

If a parent or guardian believes their minor child has used our platform, we ask that they contact our support team immediately.

58bet may amend this Privacy Policy from time to time due to business needs, legal changes, or technology updates.

For significant changes, we will notify you in the following ways:

• Displaying a prominent notice on the website
• Sending a message to your registered email address
• Updating the "Last Updated" date on this page

Continued use of the platform after a revised Policy is published will indicate that you have accepted the changes. If you object to any changes, please contact us.

If you have any questions, comments, or complaints about this Privacy Policy, please contact us. Our privacy team will review your request as soon as possible.

For more detailed questions, visit our FAQ page or About Us page. For information on responsible gaming, visit the Responsible Gaming page.